Travel Management, Travel Manager, Travel Technology, Business Travel, Sharing Economy, Corporate Travel, Aviation, Airlines, Technology, Air Travel, Ground Transportation, Duty of Care, Evolution of Travel, Traveler Centricity by: Fitzgerald Draper, Research Director, ACTE Global & Anusha Chatterjee, Research Manager, ACTE Global Phase 1: What we have so far In our 2018 study “Quality Management in Business Travel”, in collaboration with BCD Travel, ACTE Global found: The industry is currently using metrics that do not completely measure the quality of corporate travel…